26 March 2004 | The Social Enterprise

From expanding social networks to building group memory, social software creates new possibilities for workflow... Whatever the mode of communication, the primary goal, Hertz says, is to create group memory. Chris Nuzum, CTO and co-founder of Traction Software (infoworld.com/1054), echoes that theme. Traction describes its offering as “enterprise Weblog software,” but Nuzum says that a typical Traction project is more of a group effort than an individual journal. As such, a lot of the social interaction that would otherwise occur in e-mail moves into the comments and discussions attached to the project. By Jon Udell. » Read More