November 2002 | Knowledge Retention

Capturing the knowledge in your firm means better distribution of information and less knowledge lost through 'leakage' (retirement, resignations, promotion, etc.)... The types of knowledge needing protection from leakage include project knowledge, business knowledge, and even office procedures... There is a very interesting low-cost package from Traction software (tractionsoftware.com) which mixes ease-of-use features of web logs with the collaborative and organizational aspects of the wiki. On top of those, Traction adds several types of email connectivity. By Michael Hogan. » Read More